Hi, using a Wacom Tablet, I can not click the boxes.
I have to click like 20-30 times to get the dialog
I’d upload a video but as new user I can not upload them atm.
Thanks ! That would be helpful. Does the Wacom clicks work like mouse clicks? If so the vid would help because in theory it should just work
I updated your account , you should be able to upload vids now
Video:
video as mp4:
MacOS running Sonoma 14.6.1 and latest Wacom version
So you’re able to drag the pen to paint select cards , but you can’t drag the pen to drag cards or boxes either, or tap to open cards and boxes it looks like 
Can you let me know if you see any errors in the browser console log when you try dragging?
Everything works fine: Drag, resize, move, etc.
Card clicking to open cards works.
Just the Box clicking doesn’t work.
Let me know if you see any console errors . That might help me figure it out
Safari log when clicking a box several times:
[Warning] 🛫 sending operations – [Object, Object] (2) (index-BbqzOyLa.js, line 68)
[Object, Object]Array (2)
[Log] 🛬 operations ok (index-BbqzOyLa.js, line 68)
[Log] đź’Ł stopInteractions (index-BbqzOyLa.js, line 68)
[Warning] 🛫 sending operations – [Object, Object] (2) (index-BbqzOyLa.js, line 68)
[Object, Object]Array (2)
[Log] 🛬 operations ok (index-BbqzOyLa.js, line 68)
[Log] đź’Ł stopInteractions (index-BbqzOyLa.js, line 68)
[Warning] 🛫 sending operations – [Object, Object] (2) (index-BbqzOyLa.js, line 68)
[Object, Object]Array (2)
[Log] 🛬 operations ok (index-BbqzOyLa.js, line 68)
[Log] đź’Ł stopInteractions (index-BbqzOyLa.js, line 68, x6)
[Warning] 🛫 sending operations – [Object, Object] (2) (index-BbqzOyLa.js, line 68)
[Object, Object]Array (2)
[Log] 🛬 operations ok (index-BbqzOyLa.js, line 68)
[Log] ⏺ history – {newPatch: Array, pointer: 10} (index-BbqzOyLa.js, line 68)
{newPatch: Array, pointer: 10}Object
[Log] ⏺ history – {newPatch: Array, pointer: 11} (index-BbqzOyLa.js, line 68)
{newPatch: Array, pointer: 11}Object
[Log] đź’Ł stopInteractions (index-BbqzOyLa.js, line 68)
[Log] ⏺ history – {newPatch: Array, pointer: 12} (index-BbqzOyLa.js, line 68)
{newPatch: Array, pointer: 12}Object
[Warning] 🛫 sending operations – [Object, Object] (2) (index-BbqzOyLa.js, line 68)
[Object, Object]Array (2)
[Log] 🛬 operations ok (index-BbqzOyLa.js, line 68)
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Another thing found:
When I create a card that contains a link, when I click it with my Wacom pen, as a result it keeps the card in a “selected/draggable” state.
Expected: The link is opened.
Video:
Looks like nothing is detected in the Log:
[Log] đź’Ł stopInteractions (index-BbqzOyLa.js, line 68)
[Log] ⏺ history – {newPatch: Array, pointer: 3} (index-BbqzOyLa.js, line 68)
{newPatch: Array, pointer: 3}Object
[Warning] 🛫 sending operations – [Object, Object] (2) (index-BbqzOyLa.js, line 68)
[Object, Object]Array (2)
[Log] 🛬 operations ok (index-BbqzOyLa.js, line 68)
Note: I clicked several times and the log doesn’t send additional
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sorry for low quality
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can you also do a recording of what happens on Browser Mouse Event Test Page ?
try with just holding down the pen, and tapping the pen
hmm that does look normal. another question, do you have this issue in other browsers? or just a specific one or the app?
Both Safari and Chrome, just Kinopio
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I’ll see if I can use the Tablet in a different computer and get back to you.
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The Slack app too. Sometimes I find myself dragging in Slack instead of clicking.
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this might be the same issue Discord w a trackpad
the wacom looks to work like a mouse, i think the root cause is that in some cases you’re dragging the element you mean to click on by like a non-noticeable pixel or so, which basically cancels the click. the card has a deadzone accomodation to open itself even in the case of an accidental microdrag – but other items like boxes do not yet and need to be updated with this
Yeah, I think the issue with trackpads and pens is that, unlike a mouse, these two can have a “micro-drag” by the fingers’ lack of precision compared to an “inert” mouse that you just click but not move.
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I have a beta that fixes the issue with boxes not opening when they’re microdragged. can you try to open boxes with your pen/trackpad and let me know if it works better now?
2 Likes